tobeinbloom
tobeinbloom

FAQ

We’re here to make the facts easier to digest. 

Can’t find what you’re looking for? Text us to get chat with our concierge or contact us here. We'll do our best to respond within 48 hours on weekdays.For Shipping & Returns FAQ, please visit this page. (link to shipping & returns)

GENERAL

Why are INBLOOM supplements better than any others?

We’re on a mission to help people look and feel their best and inspire an inside-out approach to beauty. Centered on nutrition our highly-bioavailable powders are made from nature and rooted in wellness. Formulated with whole-foods, herbs, minerals, and adaptogenic plant-based ingredients, our powders are delicious and they can be easily shaken or whisked into water, milk and other liquids, or blended into wellness recipes and smoothies. Our intentions don’t end with our sustainably sourced ingredients; all of our packaging is earth-friendly, including Omnidegradable, reusable, and premium recycled options.

Is Kate Hudson a Co-Founder?

Yes! We are proud to have Kate Hudson as an active Co-Founder of INBLOOM. Every powder blend is developed in collaboration with her and our herbalist formulator.

Where is INBLOOM located?

Our team is located in New York and Los Angeles. All of our products are formulated in the United States. Our ingredients are sourced from their natural environments around the globe.

Where can I learn more about INBLOOM?

Join our free INBLOOM Insider community and get access to stay up to date on all things INBLOOM, plus health and beauty tips or inspirational moments with Kate and her inner circle. Sign up for our email and text list, follow us at @tobeinbloom, or, catch up with Kate in the Kitchen on You Tube. If you have any specific questions, you can also contact us here or check out our About page.

PRODUCT

Do INBLOOM products expire?

We use specific techniques to protect the potency of our whole-food ingredients to ensure they retain their benefits, flavor and structure for longer. You can find the manufacture date printed on the packaging of each batch, it expires 36 months from that date.

Can I combine INBLOOM formulas?

Absolutely! Holistic in their nature, the nutritional benefits of INBLOOM formulas are amplified when paired together and you will get the full holistic benefits as they were intended - mind, body and skin . Combine powders based on your beauty and wellness goals or taste preferences, and see the results from the inside out. Take note of our suggested pairings on each product page on our website or explore recipes in Kate's Kitchen.

Can I find INBLOOM in stores?

Right now, INBLOOM can be found on tobeinbloom.com for nationwide USA customers, and Mayple for international customers. You can also visit any of the 55 Bluestone Lane Café’s and restaurants nationwide to try our Powered by INBLOOM Smoothie & Nutrition Boost menu.

How should I consume INBLOOM products?

Because our formulas are blends of whole-food and plant-based ingredients, they taste their best when shaken, whisked or blended with liquid – but that's just the beginning. Add them to your favorite wellness recipes, like overnight oats, waffles, or protein balls, blend powders into smoothies, or mix them into an acai bowl. Visit our How to Use page for more.

Meet us at Kate’s Kitchen for new recipes posted every week, or catch up with some of our favorite beauty & wellness lifestyle tips @tobeinbloom. Join us there for daily inspiration, and tag us when you come up with something you love.

How often should I be taking my INBLOOM products?

Our formulas are created to deliver immediate impacts, but, for longer lasting rewards, we recommend enjoying INBLOOM daily. After two weeks of consistent use, you will begin to experience their compounded benefits. 

Our Subscription Membership makes sure you get the best price every time, but is also the best way to make sure you stay on track and get the most out of your Life INBLOOM.

Visit each product's page on our website to learn more about what results to expect. For any specific questions about serving size and dosage, please read the recommended facts on your INBLOOM product.

Do you offer samples or trial sizes?

Our best-selling powders come in Single-Serve Box Sets, which are perfect for sampling and make it easy to stay on track when you’re traveling, or on-the-go. Don’t know where to start? We recommend our Nutritional Powerhouse Blends: a box set of all four of our best-selling signature nutritional powders. Learn more and get your set here.

How long will it take to experience the benefits of INBLOOM products?

While our formulas are created to deliver immediate impacts, we recommend enjoying INBLOOM daily. After two weeks of consistent use, you will begin to experience their compounded benefits. 

Our Subscription Membership makes sure you get the best price every time, but is also the best way to make sure you stay on track and get the most out of your Life INBLOOM.

Please keep this in mind if you purchase any of our mixed box sets that include 1 - 8 single servings, you can consider them a sampler pack or an add-on to your other daily powders.

When is the next product launching?

We’ll be introducing new products soon — become an INBLOOM Insider and sign up for our email and text list or follow us at @tobeinbloom to get the latest updates.

SUSTAINABILITY

Is INBLOOM a sustainable brand?

Grounded in nature, we celebrate all that our earth has to offer which means sustainability and environmental impact are at the forefront of all the decisions we make. From the sourcing of whole food ingredients and full-spectrum herbs, to conscious partnerships and collaborations, and of course packaging.

We are committed to protecting the endangered, and avoiding the use of overfarmed or at-risk “on-trend” plants, and harvest ingredients from cultivated farms instead of interfering with nature’s ecosystems. 

Learn more about our eco-conscious sourcing practices here, and here.

How should I dispose of INBLOOM packaging?

Our intentions don't end with our product; all of our packaging is recyclable, reusable, or Omnidegradable. 

The premium Signature Glass Jars are reusable. Tag us at @tobeinbloom to show us how you find a second life for your INBLOOM jars! Our Enviropouches (full size and single size) are Omnidegradable, which means they will decompose on their own - yes, entirely - leaving behind only biomass that benefits the earth, and our shipping boxes and protective casings are recyclable, please dispose of them mindfully.

INGREDIENTS

How are INBLOOM's formulas made? Where do you source your ingredients?

We never compromise on quality when it comes to your nutrition. We source the purest and highest quality whole-food ingredients from all over the world. In order to preserve these ingredients at their most potent, we combine them in our UL GMP certified facility that is audited routinely in partnership with NSF International. Visit our Ingredients Page to learn more.

Are INBLOOM formulas vegan? Non-GMO? Sugar-free? Do you use artificial flavors?

Almost all of our powders are vegan and plant-based. All of them are natural, free of refined-sugars, synthetics, or artificial fillers and are Non-GMO, which means that the genetic makeup of the plants used are not altered for the purposes of food production.

Beauty Aura, our best-selling blend contains sustainably farmed marine collagen and is not classified as vegan. Please consult each product's details page, or visit our Ingredients Page, to learn more. We promise to never take shortcuts on price or quality, in order to meet our exceptionally high standards for clean, full-spectrum formulas.

Is INBLOOM safe for pregnancy?

None of our ingredients are known to have harmful effects when taken during pregnancy, but we recommend speaking with your healthcare practitioner to determine if INBLOOM is right for you.

Do I have to take INBLOOM products with food?

We encourage you to take Essential Elements after a meal and not on an empty stomach for better digestion.

Should I worry about taking INBLOOM with my medication?

Our natural active ingredients are selected to be safe and gentle on any body. You can learn more about our Ingredients here. We encourage you to consult your physician to address any concerns that you might have. Note: Ashwagandha can have a negative reaction when combined with thyroid medication, please check with your physician before using.

SUBSCRIPTION

How does your subscription program work?

The Fluorescence, our Subscription Program, offers members up to 15% off every product, plus, free shipping, access to members-only perks, and the opportunity to cancel anytime. As a Subscription Member, you’ll get your favorite INBLOOM products delivered as you need them, based on your selected schedule, 30, 45 or 60 day intervals. 

Your first order will be in our premium and reusable Signature Glass Jar, and refills are sent in our environmentally friendly Enviropouch. (Unless you are subscribed to a box set, which will be delivered the same every time)

Learn more and sign up for our subscription here.

How do I cancel my subscription?

You can cancel your subscription at any time. But, before you do, consider pausing or updating your delivery schedule so you can keep your wellness practice on track.Simply login to your INBLOOM account and adjust your subscription settings.

LOYALTY AND REFERRAL PROGRAM

Does INBLOOM have a Loyalty & Referral Program?

Yes! Share your INBLOOM wellness journey with your friends and family and get a $20 credit when they place an order. We'll give them $15 to get started too. Learn more and start referring here.

We also offer our customers rewards for Living INBLOOM with The Illumination, our points program. Earn points on every purchase, when you set up an account, have a birthday, refer a friend, and more. Points can be redeemed for INBLOOM credit. Join today and earn points immediately.

How do I refer a friend to INBLOOM?

Referring a friend is easy! Visit our referral page to send them $20 and start earning your rewards.

ORDERS

Why is my jar not full to the top?

Each powder comes in the same premium & reusable Signature Glass Jar, but each powder is made up of its own unique blend of plants and whole-food ingredients. This means that some of the powders have a higher density than others and will be filled all the way to the top, and some lighter powders will partially fill the jar.

What can I do if my payment is declined?

Check that your card’s billing details (such as the security code and billing address) match what you’ve entered into our system. Or, try using a different form of payment. Save time by creating an Account and keeping your payment information on file.

What should I do if I receive the wrong items, or if my order is missing items?

We’re sorry to hear that you didn't get exactly what you ordered! Please call us at 833-632-3993 or email us here and we will get things sorted out immediately.

My order is damaged or defective.

We’re sorry to hear that your order is damaged! Please call us at 833-632-3993 or email us here and we will work with you to make it right. If possible, please include pictures of your damaged items.

What do I do if my order hasn’t arrived?

We strive to ensure that our products are delivered to you as quickly as possible. If your order hasn’t arrived and it’s been over 10 business days, please call us at 833-632-3993 or email us here and we will get things sorted out immediately.

How do I use a promo code?

To apply a promo code, simply enter the code at checkout. Keep in mind, only one code can be used per order and may be restricted to a single use per customer, or on certain items.

How do I check the status of my order?

You can view your order status on your INBLOOM Account Page. You will also receive tracking information via email once your order ships.

How do I make changes to an order I’ve already placed?

Not to worry. Contact us here and we will do our best to help you make a change.

When will my credit card be charged?

Your credit card will be charged as soon as your order is confirmed.

What forms of payment can I use?

We accept American Express, Visa, MasterCard, Discover, ApplePay, Paypal, and Amazon Pay. Unfortunately, we cannot accept checks or money orders. You can also use an INBLOOM Gift Card to pay for your order, or select AfterPay to purchase now and pay later with interest free installments.

How do I use Afterpay?

Using Afterpay is easy! Simply shop online and add items to your shopping bag and checkout as normal. At checkout, choose Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details, and returning customers simply log in to make their purchase.

COLLAGEN

Where is the marine collagen from?

Our Collagen Complex is manufactured in Boulogne-sur-Mer, France – Europe’s leading port for fish processing – by one of the most effective producers. The collagen is extracted solvent-free from fish skin and is collected daily from 100% sustainably harvested fish – primarily haddock, saith, and plaice.

Why is INBLOOM collagen better?

Our Collagen Complex developed via a proprietary process that creates a fine powder composed of 94% Type I hydrolyzed collagen and 6% elastin oligopeptides – the same ratio found in human skin. The ingredient has a very low molecular weight, allowing it to be fully digested. It has been demonstrated effective at a 2-gram use level, which is favorable compared to other collagen products. It also has a mild-taste profile and is highly soluble.

How does the INBLOOM Collagen Complex work?

Our Collagen Complex combines the two main constituents of the skin’s extracellular matrix and has an anti-wrinkle synergic action: elastin fibers give the dermis suppleness that complements collagen fibers' tensile strength.

What does the INBLOOM Collagen Complex actually do?

A study on our Collagen Complex showed a synergistic anti-wrinkle action. It stimulated skin to lift and tone sagging areas and minimize lines and wrinkles, and also increased the skin’s ability to retain moisture.